Who Are We?
The owner of the Topps Authentics web site www.toppsauthentics.co.uk is Topps Europe Ltd. Topps Europe Limited is a company registered in England and Wales with company number 2673753. Our registered office address is Topps Europe Limited, 18 Vincent Avenue, Crownhill, Milton Keynes, MK8 0AW. Your contract for purchases made through the Site is with Topps Europe Ltd and you undertake that any and all goods ordered by you are for your own private and domestic use only.
General
The display of items for sale on this Site is only an invitation to treat. No contract for the sale of any product will subsist between you and Topps Europe until the goods have been dispatched. If you have placed your order online our confirmation email will amount to an acceptance by Topps Europe of your offer to buy the goods.
Responsibilities
You must have a unique email address to place orders online. It is your responsibility to ensure you are able to receive emails from Topps Authentics. We recommend you add contact@toppsauthentics.com to your “safe sender” list. You agree that e-mail can be used as a means of communication. You must choose a password on completion of your online registration. You are responsible for all actions taken under your unique email address and password. You must make every effort to keep your password safe and should not disclose it to anyone. You may not transfer or sell your email address to anyone nor permit, either directly or indirectly, anyone to use your email address or password.
Liability
Topps Authentics does not accept liability for any errors and omissions and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. Topps Authentics will do its best to correct errors and omissions as quickly as practicable after being notified of them. The products sold on Topps Authentics are not for re-sale or distribution. We reserve the right to suspend accounts where we believe products are being ordered in breach of this term.
Products
Colours and designs may not appear exactly as they are shown on the Site and we recommend that you consult our size guide before purchasing any clothing items.
Pricing
Unless otherwise stated all prices shown are in Pounds Sterling and Euros and include VAT and any other applicable taxes. If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. If the error is discovered prior to your receipt of a confirmation email, we will cancel and refund your order.
Shipping and Handling
All orders are subject to a Shipping and Handling charge. This charge varies depending on the destination . The shipping and handling fee will be shown to you before you enter your payment details. Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Delivery
The period stated within which you will receive your order is approximate. Please ensure the address you provide for delivery is correct and complete to avoid unnecessary delays. We ask that you allow up to 30 days for standard shipping. We use a number of third party delivery agents to ensure you receive your goods as soon as possible. Any losses after your goods have left our warehouse must be reported to us.
Placing Your Order
We are only able to accept orders from people aged 18 or over. If you are under 18 please ask your parent or guardian to place your order. Every purchase you make from Topps Authentics shall be deemed as being performed under English law and subject to the jurisdiction of the courts of England & Wales. You undertake that all details provided to us for the purpose of ordering are correct, that the credit/debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services. To ensure that your credit/debit card is not being used without your consent, we will validate name, address and other personal information supplied by you against third party databases, who may keep a record of that information. We shall be entitled to process your data in accordance with the terms of our Privacy Policy and will treat all information securely and in accordance with the Data Protection Act 1998. Topps Authentics will debit your card as soon as the order is accepted.
Your Right to Cancel and Claim a Refund
Under the Distance Selling Regulations you have the right to cancel your order and claim a full refund at any time after you place your order and up to seven working days after you receive the goods. If you wish to do this please contact us in writing. You may also use email. We will make the refund as soon as possible and in any event within 30 days. Your obligation after delivery and in the period up to the point of cancellation is to keep possession of the goods and take reasonable care of the goods. In the case of clothing you should only put the clothing on for the purpose of checking the fit and size. After you have cancelled you have a duty to restore the goods to us at your own expense, if you fail to return goods you will be liable for any charges incurred in relation to attempts to collect the goods. If you exercise your right to cancel your order before we dispatch the goods, we will refund the total price of the goods, including any delivery charges.
Defective, Misdescribed, Incorrectly Sent
In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, Topps Authentics will endeavor to replace or repair, or refund to you the amount you paid for the goods in question. Please read our Returns Policy for more information. Please be aware that we test every single return, if we find that a returned item is not found to be faulty we will return the item to you and you will be liable for the postage.
Miscellaneous
If for any reason we cannot fulfill your order we will contact you to give you the choice of cancelling your order, amending it, or waiting for the items you ordered to come into stock as appropriate. We shall have no liability to you for delay in the delivery of goods ordered if the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes and strikes.
When do these Terms and Conditions Apply?
These Terms and Conditions apply to all orders placed on this web site or by phone. These Terms are subject to the laws and exclusive jurisdiction of England & Wales.
Further Assistance
If you have questions concerning these terms and conditions please Contact Us. Alternatively you may wish to enquire of your local trading standards office or Citizens Advice Bureau. The main consumer protection legislation governing this contract are the Consumer Protection (Distance Selling) Regulations 2000 and the Unfair Terms in Consumer Contracts Regulations 1999